Once you’ve decided to place tile floors in your home, it’s time to prepare for installation. Our installers are experienced professionals trained to provide the quickest and highest quality installation available. We recognize that our customers’ time is invaluable. As a result, our desire is to create the least amount of impact possible to your home and family. In order to help us achieve that goal several actions are necessary prior to installation.

1. Depending on the type of tile chosen, additional sealing might be required to increase durability. Consult with your Flooring Specialist to determine if this applies to your purchase.
2. Each installer has communicated with your Flooring Specialist to determine the best possible means for your custom installation. We provide free estimates prior to installation. This helps us get an accurate understanding of your home. Oftentimes, our installers will have a diagram of your home to guide the installation process.
3. Big Bob’s is willing to remove all large furniture from the necessary rooms with very few exceptions. However, our installers will only move large furniture and we ask that alls knick-knacks, books, etc. be boxed prior to the day of installation. We ask that some sensitive electronic equipment, furniture, or art be moved prior to the installer’s arrival. Your Flooring Specialist will verify what furniture we will remove from the home. You also reserve the right to move your own furniture prior to installation.
4. Our installers will leave your home in excellent condition. They will make sure that your new hardwood floor looks great prior to departure.
5. If any questions or problems arise during installation, our installers will immediately contact your Flooring Specialist to receive direction. Combining a thorough knowledge of your home, years of industry experience, and superb product knowledge, your Flooring Specialist will development a plan of action that will result in a quick and convenient solution for you and your family.